Your customers deserve excellence. Providing them with a solution that gives you the flexibility to manage your business in a cost effective environment is critical to your success. Dialatech provides you with a full service contact center solution that exceeds your customers expectation and is made cost effective by using shared resource centers. Advanced CRM solutions allow us to tailor a solution that maximizes your capabilities and minimizes the costs related to servicing your customers.
We offer the following exceptional services;
- Shared and Dedicated Contact Center Solutions
- Call Routing, Peak and Overflow Services
- New Product Launch
- Recall or Seasonal Services
- RMA Call, Warehousing and Shipment
- Customer Service - Technical Support, FAQ and Returns
- Sales and Lead Generation - Inbound and Outbound
- Tele-Surveys and Marketing Campaigns
Our services are designed with business in mind. We understand that you need to sell items for profit and that should be your focus. Take the call center out of your business and let us professionally manage your service while you concentrate on selling more goods or service. Contact us today for a quote and overview of how we can service your customers.